Ensure stability and security with our support contracts.
We provide help and answers to your questions, tailored reviews of Salesforce’s seasonal upgrades, classroom training, both on-site standardised and customised training, and App-Exchange reviews, the combination of which ensures the continuing success of your Salesforce Implementation.
Basic
Annual Features
- 12 Blocks of Support
- 1 Salesforce Upgrade Review
- 2 Places on Training Course
- On-Site Half-Day Standard Training
- On-Site Bespoke Training
- App Exchange Review
Enhanced
Annual Features
- 24 Blocks of Support
- 3 Salesforce Upgrade Reviews
- 5 Places on Training Course
- 1 On-Site Half-Day Standard Training
- On-Site Bespoke Training
- App Exchange Review
Premier
Annual Features
- 60 Blocks of Support
- 3 Salesforce Upgrade Reviews
- 6 Places on Training Course
- 1 On-Site Half-Day Standard Training
- 1 On-Site Bespoke Training
- App Exchange Review
Platinum
Annual Features
- 84 Blocks of Support
- 3 Salesforce Upgrade Reviews
- 8 Places on Training Course
- 2 On-Site Half-Day Standard Training
- 2 On-Site Bespoke Training
- 1 App Exchange Review
* Features listed above are annual features, prices are per-month billing.
* Discounts are available for non-profit organisations.
What you get
- Blocks of support in 30 minute increments: Without a support contract we bill our customers a minimum of 60 minutes per support ticket, so by getting a support contract you cut the cost of supporting small issues in half.
- Annual Upgrade Reviews: Salesforce has a major update three times a year, as it brings out its Spring, Summer and Winter release. These newly available features are part of your subscription to Salesforce, so why not learn what they are and how they can help your business?
- Places on our acclaimed Training Courses: we hold regularly scheduled classes on vital, relavant topics. You receive free places on our half-day workshops and courses.
- On-Site Training: We bring our renowned material and instructors to your offices, so you can deliver high quality training to all of your staff within the comfort and convenience of your office. Pick from our list of courses.
- Bespoke Training: When your training needs are unique to your organisation, we can design customised training packages to ensure that all of your staff are getting the most out of Salesforce. We can either modify a course from our existing list or start from scratch.
- App Exchange Review: New apps come out constantly on the App Exchange, and old ones are upgraded. Which ones will make the most impact for your organisation? We present the most exciting and effective apps, tailored to your unique needs.
